Service

Service begins from the moment you call

24 Hour Response Team

Service calls can be completed at any time of the day. Our team of after hour technicians will attend to calls in any situation.

Assigned Account Managers

Each client is assigned to a specific Account Manager, resulting in stable communications - with an understanding of your history; your Account Manager can provide constant focus and attention to details.

Technical Specialists

We employ technicians across all fields! By avoiding the need to outsource expertise, we can deliver the right service, directly.

Comprehensive Reporting

Our End-to-End field automation system, 'MobileTec', allows continual communication between the office, the technician and the client.

Site-focused Response

We keep a running history of all your equipment and plant setup. This allows us to respond according to your equipments needs.

Guaranteed Response Times

We recognise the need for timely response, and that's why we manage your expectations with agreed response time frames, so you can rest assured!