To acknowledge and support International Women's Day on Sunday 8 March, Kasey Hall, Airmaster's Maintenance and Operations Manager for WA discusses her role and time at Airmaster.
What are your responsibilities at Airmaster?
In my role as Operations & Maintenance Manager, I manage the WA Admin team, which consists of an Accounts Officer, Front Office Administrator, two Service Coordinators and a Department based Administrator.
I'm responsible for the outcomes of our maintenance, including the profitability, quality and KPI commitments.
I also lead our team in the compliance around our triple certification – Quality, Safety and Environmental – this part is made easy with such a motivated, helpful team.
How long have you been in the industry and with Airmaster?
I finished high school in late 2011 and began at Airmaster the following week.
I've been with Airmaster for over eight years now and have moved through multiple roles from Service Coordinator to Operations & Administration Coordinator, to Operations & Administration Supervisor and now Operations and Maintenance Manager.
The role of Operations was created for me and became a natural transition, having built up my knowledge of compliance in all areas throughout my four years as a Service Coordinator.
What are the most rewarding and challenging parts of your job?
The most rewarding parts of my job are the most challenging parts. It sounds cliché, I know, but honestly, every day brings something new and I'm continually learning – from software to mechanical, I consider myself very lucky to work with such an amazing group of people who want to do well and treat others right.
All of my knowledge has come from those around me and I love that in our branch, everyone is willing to take five minutes to share insight and explain how things operate. I'm never afraid to ask questions – even the silly ones.
What are you working on now, and what is your next big project?
Efficiencies! In every way possible.